Logo

Helpdesk

Admin Notes/Comments
Avatar By banjo2
24 Jul 2019 04:01
Category: New Feature
Multiple times, I've come across users that like to delete all of their comments, specific comments, or negative comments. This is/can be an issue in some situations.

And, there is not really any way to leave "admin notes", or, pat warnings on users. For example, if a user is known to start fights in chats, the only way someone knows that is if that someone was there, or through word of mouth.

As far as I know, there's an existing note system, but only Overlords can see it, but there are only 2-3 active Overlords.

Anyways, here's what I'm proposing:

An extra comments section at the bottom of profiles, nearly identical to the existing ones. This would be visible only to Chatmins, Profilemins, Terminators, and maybe Blogmins. They can be deleted by any of those, but the purpose is to know how the user has behaved in the past.

Slightly off-topic, but maybe there could also be a "Decline/Accept reason" checkbox on blog comments for Blogmins, which would be pinned to the top of the comments and be distinguishable from regular comments, and it can only be deleted by Blogmins.

If the comments section would be too weird, it could be in a spoiler button at the top or bottom.

Feedback would be appreciated on this mess of ideas.
Status: Open
Responses
Avatar TulipsOfLove
at 11 Aug 2019 01:55
I especialLy want to see a notes system that is available to more staff members other than only just overlords. why? Well, if you have a look at this helpdesk post you will see somebody sharing with us staff and fellow community members that they have a medical condition known as dyslexia which can make it hard to read or write. Don't think that would be important for a staff member who sees something like this to be able to make a note under their account so all staff can see and be able to better help/support them and others in the future?
Avatar TulipsOfLove
at 11 Aug 2019 00:40
I agree and love these ideas.
Avatar Divine Crusader
at 04 Aug 2019 20:28
I would be all for the first point. That's how it currently works for me. Would be good as long as people don't use it as a sole reason to single out a user and/or mess around.

Second idea is good
Avatar Star Shadow
at 27 Jul 2019 11:02
Add a ban reason history too. I think Commmander had something like that when Hull was selling subdomains.
Avatar Luisjo96
at 24 Jul 2019 17:16
Hell yes, all of these would be lovely.
Avatar Rlad116
at 24 Jul 2019 04:36
I agree with most of these as I got too tired to read this. But I agree nonetheless
Avatar Asparagus
at 24 Jul 2019 04:02
Very much love these ideas
Home Helpdesk Home
Nintendo 3DS is ™ Nintendo Co. Ltd. This website is ©2009-2019 HullBreach Studios. All rights reserved. Members are responsible for their own content. No account information will be given to third-parties without your consent.